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Written Communication Standards, Semi-structured
Faculty Interview Protocol
Main research question: What
are the communication skills (standards) that engineering faculty at McCormick
expect undergraduate students to achieve in their courses.
The 12 questions listed below will direct the interview
conversations. They are written alternatively; some of them may or may
not be posed according to the conversation between the interviewer and
the interviewee. This protocol is semi-structured; interviewer may pose
emerging questions (not listed below) as appropriate according to the
interview conversation. Each interview is anticipated to last not more
than 40 minutes. It is recommended for the interviewer to skip the remaining
questions in each part if the designated time limit is exceeded.
Part I- Introduction questions to warm up the conversation.
(Limited to 5 minutes)
- What are the courses you typically teach in undergraduate
level? (Alternative: Which ones include writing?)
- How many undergraduate students do you teach in one
semester/ in one course? (Alternative: What year are the students?)
- Who reads and grades the written papers and exams
in those courses?
Part II- Exploring the written communication standards
in engineering. (Limited to 10 minutes)
- What are the commonly shared written communication skills and knowledge
in your field of study? In other words, do your colleagues, people in
your discipline, agree upon some particular characteristics of a well
written academic paper?
(If interviewee doesn't speak about the standards or does not provide
appropriate response or detailed explanations, the followings can be
posed as appropriate)
- What is important in writing an academic paper in your discipline?
- What are the basic elements of a well written paper, and why?
- When you review a research paper, what do you consider the most
important that the paper should include?
Part III- Exploring faculty expectations of their
students to achieve through their undergraduate education. (Limited to
15 minutes)
- What are your expectations for your students’
papers in written communication?
- How are those similar to or different than your
expectations for an academic paper?
- Do you assess your students’ ability to communicate
effectively? And if so how?
(alternative: When you grade your students’ written work, which
written communication standards do you consider the most important and
which ones the least important?)
- (This item is subject to change and will be revised
based upon the interviewee’s response pattern in the faculty survey.
For instance if the interviewee has a highly positive response for the
importance of writing clear explanation of technical subject in formal
assessment, then the question will be-)
You are one of the advocates of the importance of “writing clear
explanations of technical subject” in formal assessment. How do
you convey that importance in your instruction?
- Do you provide instruction, guidelines, or a template
to your students regarding your expectations of written communication
standards? If so, what do you ask/tell your students to do?
- Are there impediments to integrating communication
instruction in your classes? (e.g. lack of time, confidence in teaching,
excessive student population, etc.)
Part IV- Backing up the findings from Part III.
(Limited to 5 minutes)
(After the participant speaks about her expectations
from her students to achieve in written communication, in order to “back
up” the findings, the following question can be asked.)
- What are the written communication skills and knowledge you consider
too advance for your undergraduate students? Why?
Note: In case the interviewee may feel uncomfortable
of talking the “advanced” skills she doesn’t expect
her students to achieve, inform her that you are asking those “unexpected
advanced” skills in order to clarify the “expected”
skills, not to identify what is not taught.
Part V- Ending the interview. (unlimited)
- My questions are up to here; do you have anything else you would like
to add about the written communication standards in your field or your
students’ communication skills and knowledge you expect them to
achieve? Or anything related I forget to ask, but you would like to
talk about?
Interviewer will thank participant for her time and
interest in participating the study. The recording will be stopped and
the interview will end.
Based on the interviewee’s response to the last item of the faculty
survey, interviewer will ask her if she is willing to provide copies of
the instructional materials she uses in her class to integrate communication.
If she does, request to pick them up.
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